Several weeks ago, I had the opportunity to sponsor lunch for a local real estate company. My primary objective was to promote my design/home staging services. I could have provided a simple presentation of food, beverages and marketing materials. However, simple is not in my vocabulary. It is my nature to go above and beyond. …
As I continue to plan for the upcoming Lunch and Learn: How to Win and Wow Clients, there are two simple truths in customer satisfaction. The two simple truths are consistency and keeping your word. There is no complex formula for Winning and Wowing your clients. Keep it simple. Consistency is the first truth. One …
Within the last few weeks, several encounters with companies I deal with both professional and personal made me think about what customer service means to the end user. In my opinion, customer service goes beyond providing assistance or advice regarding a product or service. As an end user, I want to know and feel that …
VIP Open House 🏡 As a Designer, I know the time and effort it takes
