Category archives: Uncategorized

Meet Kira and Max

What is the first thing you noticed about each other? Max: The first thing I noticed was Kira’s pretty eyes. Kira: The first thing I noticed about Max was her sense of humor. How would you describe your significant other to a close friend? Max: Kira is a smart, caring, go-getter who always puts her family first. Kira: Max is a hard worker, funny and [...]

How Little Details defines Customer Service

Within the last few weeks, several encounters with companies I deal with both professional and personal made me think about what customer service means to the end user. In my opinion, customer service goes beyond providing assistance or advice regarding a product or service. As an end user, I want to know and feel that I am being heard, respected, and valued[...]